Getting Started with Promail: Set Up Professional Email in 30 Minutes
A step-by-step guide to adding your domain, configuring DNS records, and creating your first mailbox on Promail.
September 20, 20266 min read
Promail Team
Setting up professional email for your business does not need to be complicated. In this guide we walk you through every step: adding your domain, updating your DNS records (MX, SPF, DKIM, DMARC), creating your first mailbox, and connecting it to your favourite email client.
## 1. Add Your Domain
Log in to your Promail dashboard and navigate to Domains > Add Domain. Enter your domain name and click Add.
## 2. Update DNS Records
Promail will show you the exact DNS records you need to add at your domain registrar:
- **MX record** pointing to promail.maxnate.com
- **TXT record** for SPF
- Three **CNAME records** for DKIM
DNS changes can take up to 48 hours to propagate, though most registrars apply changes within minutes.
## 3. Create a Mailbox
Once your domain shows as Active, go to Mailboxes > New Mailbox. Choose a local part (e.g. "james" for james@yourdomain.com), set a strong password, and click Create.
## 4. Connect Your Email Client
Use these settings in any IMAP-compatible client:
- **IMAP server**: promail.maxnate.com (port 993, SSL)
- **SMTP server**: promail.maxnate.com (port 587, STARTTLS)
- **Username**: your full email address
- **Password**: your mailbox password
That is it — you are live with professional email on your own domain.
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