Powerful Features for Modern Teams
Everything you need to manage professional email for your organization
Custom Domain Email
Send and receive email using your own domain name. Build credibility with professional addresses like you@yourbusiness.com.
IMAP / POP3 / SMTP Ready
Every mailbox works with any standard email client. Connect Outlook, Thunderbird, Apple Mail, or any app that supports standard protocols.
Spam Protection
Built-in spam filtering keeps your inbox clean. Powered by Rspamd intelligent filtering with configurable sensitivity per mailbox.
Multiple Domains
Host email for multiple domains under one account. Perfect for businesses with separate brands or subsidiaries.
Smart Email Routing
Create routing rules to forward, redirect, or auto-reply based on recipient address. Route support@ to your helpdesk, billing@ to your finance team.
App Passwords
Generate unique passwords for each app or device. Revoke access to a single app without changing your main password.
Two-Factor Authentication
Protect your account with TOTP-based two-factor authentication. Require 2FA per mailbox for extra security.
99.9% Uptime SLA
Your email is business-critical. We back every account with a 99.9% uptime commitment so your inbox is always reachable.
Email Client Settings
Configure your favourite email client with these settings
IMAP (Incoming)
mail.maxnate.comPOP3 (Incoming)
mail.maxnate.comSMTP (Outgoing)
mail.maxnate.comFrequently Asked Questions
What is included in every plan?
All plans include IMAP, POP3 and SMTP access so you can use any standard email client, spam filtering, app passwords,. No credit card is required to start.
What email protocols do you support?
Every mailbox on Promail supports IMAP, POP3, and SMTP. This means you can connect any email client — Outlook, Thunderbird, Apple Mail, K-9 Mail on Android, and more.
Can I use my existing domain?
Yes. Point your domain's MX records to our mail servers, add the SPF and DKIM records we provide, and you are ready. The whole process typically takes under 30 minutes plus DNS propagation time.
Can I upgrade or downgrade my plan?
Yes. You can change your plan at any time from your dashboard. When upgrading, the price difference is prorated for the remainder of your billing period. Downgrading takes effect at the next renewal.
Are prices in Tanzanian Shillings?
Yes. All prices are listed in TZS (Tanzanian Shillings) and billing is done in TZS. We support mobile money and local bank transfer payment methods.
How do routing rules work?
Routing rules let you forward, redirect, or auto-reply to email sent to any address on your domain. For example, route support@yourdomain.com to your helpdesk system or forward all mail for a deactivated address to a catch-all mailbox.
Is there a discount for annual billing?
Yes. Paying annually saves you two months compared to the monthly rate — effectively giving you 12 months for the price of 10.
What are app passwords?
App passwords are unique one-time passwords you generate for each device or application that connects to your mailbox. If a device is lost or compromised you revoke only that app password, keeping your main account secure.
What happens if I exceed my mailbox or domain limit?
You will be prompted to upgrade to the next tier. We will never silently charge you extra — you choose when and whether to upgrade.